|
|
Terms and Services
Definitions
By signing below, you acknowledge that you have been given an opportunity to read this Rental Agreement in its entirety, including the Terms and Conditions before being asked to sign. Your signature authorizes us to process payment from you for all charges due under this agreement, including later payment of any traffic, toll or parking violations assessed against the Vehicle.
- “Agreement” means all terms and conditions found in this form, and addenda and any additional materials we provide at the time of Rental.
- “You” or “your” means the person identified as the renter on this form, any person signing the Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or the renter’s direction. All persons referred to as “you” or “your” are jointly and separately bound by this Agreement.
- “We,” “our,” “us,” “I,” or “my” means the private owner(s) and property manager renting the Vehicle to you.
- “Web Platform” means the RV Rental search engine used by the private owner(s) and manager as an intermediary only.
- “Authorized Driver” means you and any additional driver approved and listed by us on this Agreement.
- “Vehicle” or “RV” means the recreational vehicle identified in this Agreement.
- “Loss of Use” means the loss of our right to use the Vehicle for any reason because of damage to it or loss of it during Rental. Loss of use is calculated by multiplying the number of days from the date of damage to the Vehicle until it is repaired or replaced times the nightly rental rate.
- By signing this agreement, you understand and agree that you assume all liability, whether collision, damage, or liability for the entire duration of the Rental. You agree to indemnify the Owner(s) and Property Manager of the RV in any suit brought against them.
- You are covered by a web platform supplied insurance policy with a $1,500 deductible, or by a Certificate of Insurance from your insurance company, or by a commercial insurance policy from the owner. Chips in the windshield or other glass is not covered by the policy. Interior damage is not covered by the policy.
- You are financially responsible for all damage (both exterior and interior) to, or loss or theft of, the Vehicle, which includes the cost of repair or the actual cash value of the Vehicle if it is not repairable or if we elect not to repair it, loss of use, diminished value of Vehicle caused by damage to it or repair of it, missing equipment, connected with any damage claim whether or not you were at fault. The insurance coverage or security deposit may cover some or all of the damages.
- You must report all accidents involving the Vehicle to us and the police within 24 hours of occurrence.
- By signing this agreement, you understand and agree that there may be optional products that you may or may not opt to add on to your Rental. You also understand and agree that there are conditional fees that may or may not be charged to you after the Rental has been completed based on usage and damages.
- You do hereby agree to rent the unit from Property Manager under the following terms and conditions:
- The rental shall be from _(Dates Specified via Rental Booking)
- The sum of the rental shall be (All prices disclosed within Platform quote)
- You agree to pick up the Vehicle at the specified location at the pre-arranged time. A late pickup fee of $65 per hour will be charged for each hour that the Vehicle is picked up late. This fee may be waived at the Owner(s)’ or Property Manager’s sole discretion if there are extenuating circumstances.
- You agree to return the RV by the agreed upon time, but no later than 3:00 PM Eastern Standard Time, on the return date of your rental, Unless arrangements have been made for a late return, a $65 per hour late fee will be charged for each hour that the Vehicle is returned later than the pre-arranged time. This fee may be waived at the Owner(s)’ or Property Manager’s sole discretion if there are extenuating circumstances.
- You agree that Hitch and Go RV LLC is not responsible for inquiring or seeking approval for any town ordinances, permits, passes, etc. This is the sole responsibility of the renter to obtain if such ordinances, permits, etc exist. Any tickets or fines related to the delivery of a chosen property will be paid by the renter and agree that Hitch and Go RV LLC will not be held responsible should any such situations arise. The renter also agrees that the stated location is accessible to the RV, free of obstructions and can be safely delivered and removed without damaging the unit. You agree that Hitch and Go RV LLC will not be responsible for any property damage related to a delivery location specified by you for a delivery. (example, damaged landscaping/lawn/grass/underground lines/sprinkler systems/driveways/shrubs/trees/etc.)
- You acknowledge and understand that winter season rentals do not have running water, working toilets, or showers. You agree to refrain from introducing liquids or solids into the camper, sinks, drains, tanks, etc. Failure to comply will result in the forfeiture of your security deposit as well as additional financial claims to repair any and all damage to the vehicle.
- The refundable security deposit for this rental is $1500.
- You understand that the sum of the rental includes a cleaning fee of $0 if returned clean or up to $399 if not returned clean.
- One small Pets under 30lbs is permitted in the Vehicle. Pets must never be left in the camper alone, unless crated.
- Smoking/vaping is not permitted in the Vehicle. If there is evidence of smoking, vaping or other strong odors, you will be subject to the additional cleaning fee of $399 plus potential forfeiture of your entire security deposit, at the manager’s/owner’s discretion.
- You agree to pay a late return fee of $150 plus $_179 per day if you do not return the Vehicle as originally agreed.
- You agree to pay a propane fee of $25 each, plus the actual cost of propane or gasoline to refill the propane or gasoline tank if it is returned less than full.
- Additional charges include: wastewater dumping charge of $275 if applicable, and delivery fee of $4.00 per mile travel mile plus $65 per travel hour plus actual gasoline cost. You agree to pay these charges if necessary.
- You release the Property Manager and Vehicle Owner(s) from all claims for loss of, or damage to, your personal property or that of any other person, which is left or carried in the Vehicle.
- You agree to pay us on demand for all charges due us under this Agreement, including but not limited to: (a) time for the period during which you take the Vehicle; (b) there are no charges for additional drivers; (c) charges for the optional services; (d) applicable taxes if any; (e) all traffic, toll or parking violations, fines, penalties, citations, forfeitures, court costs, towing charges and other expenses involving the Vehicle assessed against us or the Vehicle; if you fail to pay a traffic or toll charge to the charging authority, you will pay us all fees owed to the charging authority; (f) $499, plus $0.39/mile for every mile between the renting location and the place where the Vehicle is returned, repossessed or abandoned, plus any additional recovery expenses we incur; (g) all costs, including pre- and post-judgement attorney fees, legal fees and court costs we incur collecting payment from you or otherwise enforcing our rights under this Agreement; (g) a “loss of use” fee if you return the Vehicle with damage that renders it unusable or unrentable in the amount of $_179__ for each day that it is unusable or unrentable; (h) we will not refund any of the time or mileage charges if you return the Vehicle earlier than the date or time due in; (i) if the Vehicle is equipped with a GPS and it records a speed in excess of 75 mph, there will be a safety assessment of $49 for each day that the speed was in excess.
- You have truthfully disclosed the identity and proper age of all drivers.
- You agree to return the Vehicle in the same condition in which it is received. This includes odor-free and clean in the interior of the RV.
- You have read and agree to all rental rates.
- You are responsible for checking and maintaining all fluid levels during the rental period.
- Unless authorization is obtained from the manager or owner(s), no repairs, replacement of parts or service shall be completed during the Rental period.
- The manager/owner(s) are not responsible for the loss of vacation, personal or business time, or any incidental expenses incurred by the renter, resulting from breakdown or any other delay problems. The manager/owner(s) shall be responsible for completing any necessary repairs and returning the Vehicle to Rental condition as promptly as possible.
- You agree not to take the Vehicle outside of the continental United States or Canada.
- You are responsible for reporting all accidents, incidents of vandalism or theft to the police and the manager/owner(s) upon discovery.
- You agree that all driver information has been reported accurately and no unauthorized drivers shall operate the Vehicle. All reported drivers must have a valid driver’s license.
- You agree that all insurance information (if applicable) provided is true and valid.
- You agree that the Vehicle shall not be driven off road or any unpaved surface.
- We may use your security deposit to pay any amounts owed to us under this Agreement, which shall include replacement of fuel or LP gas, wastewater dumping, time and mileage, loss or damage to the Vehicle, administrative or legal fees, fines, penalties, forfeitures, court costs, towing and storage charges and other assessed charges, unless the expenses are our fault, all costs associated with locating and recovering the Vehicle, if you fail to return the Vehicle as required by the terms of the Rental agreement. If the amount of your security deposit is insufficient to satisfy all amounts due, then you agree to pay all charges in excess.
- This is a contract for Rental of the Vehicle. We may repossess the Vehicle at your expense without notice to you, if the Vehicle is abandoned or used in violation of law or this Agreement. You agree to indemnify us, defend us, and hold us harmless from all claims, liability, costs and attorney fees we incur resulting from or arising out of, this Rental and your use of the Vehicle.
- We make no warranties, express, implied or apparent, regarding the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose.
- You must return the Vehicle to the place of pickup or other location that we specify, on the date and time specified in this Agreement, and in the same condition that you received it, except for ordinary wear.
- If the Vehicle is returned after the specified time, you remain responsible for the safety of, and any damage to, the Vehicle until we inspect it. If the vehicle is returned early, you must schedule a time where the property manager is available to perform the normal check in process. Being available is solely at the discretion of the property manager. Failure to properly schedule an unexpected or unplanned early return will result in penalties to cover unexpected expenses related to extra/unplanned yard moves, vehicle relocation expenses, property manager time and travel to perform the unplanned early return or any other incurred expense deemed necessary for the property manager to be available for the unplanned check-in.
- The following acts or uses of the Vehicle are prohibited and may result in forfeiture of the entire security deposit: (a) driving the Vehicle: (i) by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction; (ii) by anyone under the influence of drugs or alcohol; (iii) by anyone who obtained the Vehicle or extended the Rental period by giving us false, fraudulent, or misleading information; (iv) in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law other than a minor traffic citation; (v) to carry persons or property for hire; (vi) in any race, speed test or contest; (vii) to carry dangerous or hazardous items or illegal material; (viii) outside the United States and Canada; (ix) when loaded beyond its capacity, as determined by the manufacturer of the Vehicle; (x) when driven through or under an underpass or other structure without sufficient overhead or side clearance; (xi) when it is reasonable to expect you to know that further operation would damage the Vehicle; (xii) in a manner that causes damage to the Vehicle due to inadequately secured cargo; (xvi) on unpaved roads; or (b) failing to summon the police to any accident involving the Vehicle that caused personal injury or property damage; (c) damaging the Vehicle by your intentional, wanton, or reckless conduct; (d) damaging the Vehicle by an animal transported in the Vehicle; (e) using the awning; (f) damaging the Vehicle by sitting, standing, or lying on the roof of the Vehicle; (g) damaging the Vehicle by placing tire chains, signs, lettering or painting on the outside of the Vehicle; (h) damaging the Vehicle by placing speakers or other sound equipment on the exterior of the Vehicle; (i) taking the RV to Burning Man or similar festival; (j) disabling the GPS if so equipped.
- We may use your deposit to pay any monies owed us under this Agreement.
- You release us from all claims for, loss of, or damage to, your personal property or that of any other person, that we received, handled or stored, or that was left or carried in or on the Vehicle, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility.
- No term of this Agreement can be waived or modified except by a writing that we have signed. This Agreement constitutes the entire Agreement between you and us. All prior representations and agreements between you and us regarding this Rental are merged into this Agreement.
- Certain items are considered non-essential convenience items. If they fail to work during a trip, no adjustments will be made to your charges. No troubleshooting by the Property Manager or Owner(s) during the trip will be done for these items if there are issues. These include TVs, antennas, CD and DVD players, radios, toasters, hair dryers, coffee makers, vacuum cleaners, and left/right/rear cameras.
- A waiver by us of any breach of this Agreement is not a waiver of an additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law, you release us from any liability for consequential, special or punitive damages in connection with this Rental or the reservation of a vehicle.
- You will indemnify, defend, and hold us harmless from and against any claim arising out of unsafe fueling practices committed by you or your agent. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.
- Travel interruption (covid-19) - The standard cancellation policy will remain in effect. Should the travelers plans be affected by a covid lockdown, the renter must immediately notify the property manager. Based upon information provided, at the sole discretion of the property manager, a partial credit, or a future travel voucher may be applied to the renter. Cancelled trips due to a covid hotspot will not be a valid reason for a refund.
- Refunds - Rental cancellations within 24 hours of booking are entitled to a full refund. Beyond 24 hours, renters are responsible for service fees, credit card fees, and other fees deemed a loss from Hitch And Go RV LLC. Rentals can be canceled 30 days prior to the rental for a full refund (minus stated processing fees). Long term rentals are subject to special fees, for example. In the event that a renter has booked a long term rental during peak season (June-September) they have 24 hours to cancel. If they do not cancel within 24 hours, they are entitled to a refund for only the portions of the rental that are able to be rebooked. Long term rentals must be fully cancelled within 30 days of being booked (Regardless of how far out they have booked), or are considered any rental over 2 weeks (14 days) in length. Hitch and Go RV LLC will attempt to rebook the cancelled timeframes are refund portions (Minus fees) as the weeks are rebooked. Rebooking is not a guarantee and no refund is a possibility.
- You acknowledge that You have not been influenced to enter in to this Agreement nor have you relied upon any warranties or representations not set forth or incorporated in this Agreement.
- This Agreement shall be governed by the laws of the State of Connecticut and the parties hereto hereby agree to submit to the jurisdiction of the courts located within the State of Connecticut for any controversies arising out of this Agreement.
By signing below, you acknowledge that you have been given an opportunity to read this Rental Agreement in its entirety, including the Terms and Conditions before being asked to sign. Your signature authorizes us to process payment from you for all charges due under this agreement, including later payment of any traffic, toll or parking violations assessed against the Vehicle.
